Category Archives: 2009 Linda Talley Articles

You Are a Leader, Regardless of Your Title

When you view yourself as a leader, regardless of your position or title, you use your life/your work as a model of integrity, excellence, wisdom, service, growth and joy. This was a difficult lesson for me as I was always … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

What Is Unconscious Is Projected

Yes, quite true and if you don’t believe it, I hope you will be a believer when you finish reading this article! Let’s say that you are having problems with your spouse but don’t want to bring “it” into the … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Weak Openers

Weak openers happen not only because of what you say but also what you do—in other words, what your body is saying about you! Have you gone into the boss’s office and said, “Can I have a few minutes of … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

The Customer’s Always . . . . . Smarter?

A recent study by market research firm Yankelovich found that more than 50% of American adults think they know more about the products and services they shop for than the people helping them in the stores. So if the customer … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Speed Relating

When you meet a prospective customer for the first time, you have about 60 seconds to make that great first impression that everyone, including me, tells you to do! The key is that you have to engage them verbally and, … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Nod Your Head, It Builds Trust

Head nodding is a gender thing, however, if you are in sales, and we all are, you must get rid of the gender thing and nod your head when listening to a customer/prospect! Why? Because when you nod as a … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Most Are Unconscious, Are You?

Many people rely on their body language but they do so without being conscious of what they are doing. There is no systematic way to rely on what they are saying non-verbally. When this happens, you create an incongruent picture … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Managers Pay Attention to Detail!

As a great manager, do you spend a few minutes with each worker/staff member at the beginning of the day to go over the work to be done? Do you review specifications for the job or the game plan? Do … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Leaders Rekindle Passion

Leaders have many jobs but the most important one is to rekindle passion, especially when times are tough. How does the leader do that? They do that by being the model and training people on relationship skills. The key to … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment

Is Your Bank Getting Too Casual? Wells Fargo Was

Well, if your bank isn’t, my bank was! Note I said was! I changed banks because of their dress code. The Wells Fargo bank I was using in Willis must have a real casual dress code since the “personal bankers” … Continue reading

Posted in 2009 Linda Talley Articles | Leave a comment