Make Your Next Meeting a Success!

Linda Talley will add value to your next meeting or convention because no one talks about body language the way she does! She is an exciting, dynamic speaker with a new perspective on body language and leadership, body language and communication, body language and customer service, body language and long term relationships. She is upbeat, humorous, enthusiastic, interactive and tells people where to go, and they listen. Her audiences enjoy a step-by-step approach to effective business communication, and customer care using "real life" examples. Linda interprets the non-verbal challenges, frustrations and upsets of the workplace and then offers solutions that can be applied immediately. These pragmatic techniques will take you to the next level because Linda Talley gives you something to talk about.

Body & Mouth: A Sales Pitch With Magnum Force!

It takes more than a sales pitch! Whether you sell an internet service, insurance, computer equipment, hotel meeting space, or automobiles, you have a tough job ahead of you, especially with today’s slowing economy. At all times, you must put your best foot forward. Today we know that in spoken communication, only 7% of the meaning was conveyed through spoken words; the other 90% was conveyed non-verbally. Do you know if your body language is stopping a possible sale before you even say a word? Are you too aggressive, insecure or uncertain with your customers?  This program will show you and your sales force how to determine the exact needs and wants of your prospects,; immediately improving your sales team’s productivity.

What Your Body Is Saying That Your Mouth Is Not! Body Language Blunders That Could Cost You Money!

Did you know that within the first seven (7) seconds of meeting someone, they have already formulated their first impressions of you? First impressions are a key success strategy and if you haven't made a positive one, you'll need to do a lot of work to correct it. The success of an interview, negotiation, sale, and counseling session often depends on how well you have developed a rapport with the other person. Now you can explore the meaning of body language and learn one of the most important parts of person-to-person communication: the ability to maintain rapport and control through your actions and words.

This program will enable you to boost your success, sales, and clientele! These cutting-edge strategies used successfully by thousands of business leaders,  recruiters, sales professionals, sole proprietors, public speakers and teachers will help you gain the rapport advantage and revolutionize your success!

Lead on Purpose: Create the Emotional Connection with Employees, Customers and Shareholders

Are you a commodity or a leader in your industry? Here are 4 key life skills which will improve your communication skills, your relationship skills, and thereby, impacting your productivity and profitability. Professional attributes are necessary, however, the focus on personal attributes is what is needed in today’s market. .

• Find out how to move up the leadership ladder and differentiate yourself on the side of the intangible aspects of leadership.
• Provide the foundation for implementing key leadership strategies for personal and organizational growth.
• Acquire 4 strategies and 14 action steps for differentiating yourself through emotional connection with your followers/staff.
• Internalize the principles of leadership.

Are You a Whiner or a Winner? Managing Emotions and Thriving Under Pressure

Why do people whine? You know the type-take them to listen to their favorite concert and they’ll complain about the volume. Give them a gift and they’ll tell you that you should save your money. Take them to a party and they’ll gripe about how they didn’t wear the right clothes. Everyone has a whiner or two in their circle of friends and family members. You probably know someone in the workplace that whines. “My boss never listens to me.” “I don’t have the education to go further.” “I’m just at the low end of the totem pole.” Whether you know it or not, each of us has a “whiner” inside of us. Unfortunately, that whiner inside of us blocks us from creating what we really want-whether it be in our personal or business lives. We all want to be winners. Some of us just don’t think we deserve it, can ever capture it or just won’t be considered as a winner. As AA says, that’s “Stinking Thinking!” Get rid of it because you are a grand prize! You are a valuable asset to any team

• Learn 10 steps to eliminate whining.
• Learn how to eliminate the victim attitude at work and at home.
• Learn how to create more energy for yourself.
• Learn how to stop the energy drain around whiners.
  

Business Finesse: Dealing With Sticky Situations in the Workplace... or How To Keep Your Cool When Your Rear-end Is on the Line!

Clients, your boss, key suppliers and vendors-all critical to your continued survival and growth-yet you are ready to chuck it or let them have it with both barrels! Wait! You don’t have to commit “ritual suicide!” There is a better way-it’s called Business Finesse (based on Linda's second book) and it’s a skill that anybody can learn. You can communicate in a way that helps you resolve the problem and retain your relationship with those necessary to your survival. Relationship building has never been easier! It’s the latest “technology” in client/staff relations and motivation!

• Learn the foundation upon which your organization can establish a consistent, predictable communication model with existing employees, new hires and customers.
• Learn the 3 steps for handling sticky situations.
• Develop a style to build long-term relationships.
• Develop a method for changing your style from "parenting" to adult communication.
• Build self-confidence as a communicator during difficult situations.
  

Experiential Branding, the Ultimate in Customer Care and Revenue Generation!

Branding is no longer about a name, it’s about an experience—your customers’ total experiences when buying from you!  You can have the best slogan or tag line or unique selling proposition but until you actively think about, create and manage your customer’s experience with you, you’re not taking care of your customers and you’re leaving money on the table.  So forget about brand positioning, brand value and USP and focus on brand perception and customer value. This is the true indicator of how your customers perceive their interaction with you, the brand called you and other brands your sales staff create during their interaction with customers.

• Learn how to identify and live your values.
• Learn the different ways to “brand” your store through customer experiences.
• Identify your own value indicators that bring your customers back for more
• Realize that the brand is a responsibility.

The Eye of the Storm: How Leaders Communicate Change

As a leader, you think that people follow you because of what you say, and you would be right. However, what people really follow is your body language because people are always communicating—even when they are saying nothing at all. Actions speak louder than words! Whether you are an executive,  business owner, a manager or staff person, there are times when you must be able to establish your leadership skills and lead.  With this program, you will learn how to do that quickly and effectively.

• Learn techniques to improve your self-confidence, energy, and enthusiasm.
• Learn how to re-align your thoughts/words/actions to get what you really want in your business!
• Learn how to get rid of the little things that make you “invisible.”
• Create a framework to put your experience, know-how, character, and unique new skills to work without all the effort and stress.
• Learn how perception and reality are both critical to your leadership and how to influence others to respond positively to you!

How To Read and Use Body Language To Negotiate & Persuade

Negotiating and persuasion requires 2 languages, each with its own function: your verbal and non-verbal language. Body language makes up 90% of the communication process and yet it is not carefully, intentionally and consciously crafted by the leader, the influential. You express yourself non-verbally and yet remain unaccountable for that expression which could cost you at the negotiating table or with clients. When you can read and understand not only your opponent’s or client’s body language but also your own, you have the competitive advantage. Whether you are in formal negotiations or simply persuading another, this skill will save you time, energy and earn you millions. If you want to change your communication strategies to improve your negotiation or persuasion skills, this program will give you the tactics to understand the nuances of body language and enrich your communication skills to catapult your career and your business.

Now You See Them, Now You Don’t! 6 Secrets to Improving Your Network and Increasing Your Client Base

Research tells us that 80% of jobs are in a hidden job market, so many people think that networking will find those jobs for them. What if you don’t need a job but new or returning customers? Networking will still work for you—if you know how to use your left and right brain to get what you want. When you use both sides of your brain to network, results come faster and easier!

If you think telling people that you have a business will bring them running, think again. This is not about social networking, it’s about smart business networking where you use 100% of the communication process for better and results faster! Whereas most of us use our left brain for networking, you’ll get much better results when you use both sides of your brain. If you own your own business, if you are in sales, if you are in management and have hiring and firing responsibilities, then this program is for you!  Learn the other half to effective networking that has never been taught before.