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Linda's On-Line Store
Oh Dear, My Slip Is Showing,
The Mistakes Women Make That Detract From a Sales Call
Ladies, stop letting your body language block sales for you! You must make a good first impression and then a great final impression in order to do business today. Listen to the 17 mistakes that my client, Bev, made during an initial sales call and then hear how to fix those mistakes in order to make a lasting impression on your client. We all speak 2 language: our verbal and our non-verbal language. You might be well versed in your product knowledge and therefore, you verbal language is handled, but what is your body language saying about you? If your body language does not complement your verbal language, you create mixed messages and this puts you and your client into a dilemma. What do they believe: the spoken or the non-spoken word? Hear the anatomy of body language blunders on a sales call and learn how you can correct them in order to make a positive impact on your client and thereby, positively impacting your sales revenue and your bottom line.
The Daily Win
Building Success One Step at a Time
Have you ever wanted to plan for a personal change, for personal development
that was easy, simple and guaranteed that you would be different in the
end? "The Daily Win" is such a program. (Paperback)
This perpetual calendar gives you a daily action step for you to take and celebrate at the end of the day. If all else goes wrong, you always will have something to celebrate when you take action on The Daily Win!
The Power of Leadership
This audio CD program focuses on the trend towards developing a more authentic
and emotional leader. This is not about style but about building the
leader whom is more authentic and creates the emotional attachment necessary
to lead in today’s frenzied-economic-paced environment. This audio CD gives
you the 4 strategies tactics necessary to shift from a leader who focuses
on professional attributes to one who brings in and balances it out with
his or her persoanl attributes. At the conclusion of this audio CD, you will
have a complete strategic plan, ready for implementation, for differentiating
yourself as a true leader, one who builds people as well as profits.
Audio CD Price: $25.00
Transcript: $15.00
Business Finesse:
Dealing with Sticky Situations in the Workplace for
Managers (paperback)
This book is for the manager who wants to build long-term relationships,
increase productivity and profitability in the department and with clients.
You will learn the 3-step process of Business Finesse and have a chance
to practice it on 50 sticky situations encountered by managers in the
workplace. As a manger, you will never need to wonder what to say to
a staff member, boos or client. It's all written down for you. A nice
and neat little prime rto help you achieve communication success in the
workplace.
Working With Different Generations
Are you a Baby Boomer trying to lead a staff/assistants of Generation
X & Y? Or do you have Gen X clients? Or are you a Generation X trying
to manage Boomer staff and customers? If you find yourself frequently
frustrated with your 20 to 30-somthingish staff or 40 to 50 somethingish
staff/customers, or even clients, that’s not surprising. And by the way,
Generation Y is now the biggest purchasers who will enter our lives and
our businesses in the next 5 years. Generation X is already here! Business
leaders across the country are struggling as to how to build a better
working relationship with these entrepreneurial/change-driven generations.
This audio CD gives you the 9 differences among the generations and 10 ways
to manage the different generations.
CD Price: $25.00
Transcript: $15.00
Romancing the Sale
There are two things that your customers buy: your heart and your spirit.
In other words, people buy emotionally and justify it afterwards with
logic. Forget Sales 101, it’s time for Relationships 101 and it begins
here with this audio CD!
Do you know how to make your customers feel good so that they make the
emotional commitment to you? Learn the 9 characteristics that show your
customers that you care. Remember the old saying: People don’t buy unless
they know that you care. And they won’t know that you care unless you
show them by laying the foundation with these characteristics.
CD Price: $25.00
Transcript: $15.00
"Did You Hear Everything Your Customer Didn’t Say?"
Hear Linda Talley in person as she presents to the Shot Show University
dealers. In the one hour information packed DVD, you will learn how to
read your customers/staff like a pro in order to ask key questions or
to simply understand what’s really going on with the other person even
when they don’t say anything al all! Facial expressions, posture, hand
movements and learning styles are key to knowing when and how to approach
your customers/staff. When you understand key body and facial signals
and learning styles, you can make a connection with the other person
that builds relationships.
Success
The Ten Most Important Lessons In Speciality Store Retailing (paperback)
The specialty retail store owner is his or her own worst enemy because
they may understand the content of the business but not the processes
involved in running a successful business nor of acquiring new customers.
If you want to change that, you must constantly be on the lookout for
ways to improve your processes and impact your bottom line through numerous
approaches. If not, you may become a statistic.
If you are ready to take yourself, your store and your staff to the
next level, this book is for you. From working with retailers in numerous
industries, what I find to be true is that the ones who get ahead, who
are successful, are the ones who have an inner drive, a willingness,
perhaps even an urgency to take it to the next level—rather than focusing
on technical skills which can always be acquired. Check in with yourself.
Is that inner willingness, that drive present in you? Whether it is or
isn’t there, this book will help!
Price: $18.99
Transcript: $15.00
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